Isolating Causes - HP Surestore Disk Array 12h - And FC60 Service Manual

It is normal for the amber Fault LED on a component to go on briefly when the
Note
component initially starts up. However, if the Fault LED remains on for more
than a few seconds, a fault has been detected.

Isolating Causes

Table 39 lists the probable causes and solutions for problems you may detect on the disk
enclosure. When more than one problem applies to your situation, investigate the first
description that applies. The table lists the most basic problems first and excludes them
from subsequent problem descriptions.
Table 39
Disk Enclosure Troubleshooting Table
Problem Description
The disk enclosure does
not power on
System fault LED is on
Buzzer sounds when BCC
installed
BCC Fault LED is on
Fan LED is amber
SureStore E Disk System SC10 Troubleshooting
284
LED State
System Power LED off – Neither power cord is plugged in.
Power Supply LED off
Part Fault LED on
BCC Fault flashing
BCC Fault on
Amber
Probable Cause/Solution
– The power switch is not pressed.
– AC breaker is tripped.
– AC power source has failed.
– The PDU/PDRU is defective.
– Power switch is defective.
– A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a time
until the faulty component is isolated.
– The power supply is not plugged in.
– The PDU/PDRU or primary power source
has failed.
A component has failed. See problem
descriptions below.
BCC DIP switch settings do not match peer
BCC switch settings. Reset switches.
BCC hardware is faulty. Replace the BCC.
Fan has slowed or stopped. Replace the
fan.