Calling Supervisor's Guide And Data/Video Reference - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Guides
Where applicable, a detailed description of the telephone display and
how to use it, including illustrations of the various display menus. For
MLX telephones, a list of features shows feature names as they appear
on both small and large displays.
A section, where applicable, giving general programming instructions for
buttons and settings
On the inside back cover, where applicable, a list of features/settings
and the programming codes for them
On the outside back cover, where applicable, a list of features and
feature codes, as well as special characters with programming
instructions
In addition, where applicable, a pull-out card is included with blanks for
entering information such as speed dial codes, extension numbers for groups or
important line numbers or access codes, account codes, and other information.
People can place these cards in a location where they can easily refer to them
when necessary. (MLX telephones include tray cards for this purpose.)
The user and operator guides are booklets that fit underneath telephones or
consoles for easy storage and reference. They are printed in two colors for
rapid scanning.
Calling Supervisor's Guide and Data/Video
Reference
These two user guides, which you must order separately, differ from the guides
described above:
Neither is a standalone guide, and both must be used in conjunction with
the guide for the telephone or console at the extension.
Both describe only the features and functions unique to the activity.
Calling Supervisor's Guide is published in the standard booklet format
described above and fits under the phone.
Data/Video Reference is a reference tool, as well as offering step-by-step
instructions. It is provided in 8.5-inch by 11-inch format and is 3-hole
punched.
Calling Supervisor's Guide describes agent and supervisor features, with step-
by-step instructions.
7–13
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