Scenario 2: A Professional Office
Calling Restrictions
The following system features and applications handle calling restrictions
requirements (see Table 5–7):
Automatic Route Selection (ARS) with appropriate Facility Restriction
Levels (FRLs) for each extension, and time-of-day routing (day or night)
using ARS subpatterns
Disallowed List for 900 numbers for all staff and phones
Authorization codes for partners only
Pool dial-out code restrictions to reserve certain lines for paralegal
modems
Voice mail and fax mail passwords
Table 5–7. Law Firm Calling Restrictions
Staff Member
Partners
Partners' Executive
Secretaries
Associates
Paralegals
Associates' Secretaries
and General Secretary
Office/System Manager Day: long-distance and local calling
Bookkeeping
Department Members
Word Processing Pool
Operator/ Receptionist
Reception Area Phone
All
5–20
Putting the System to Work
Calling Requirements
Day and night: long-distance and local calling
Remote access to system.
Day: long-distance and local calling
Night: local calling only
Day and night: long-distance and local calling
Day and night: long-distance and local calling
Day: long-distance and local calling
Night: local calling only
Night: local calling only
Day: non-toll local calling
Night: non-toll local calling only
Day: non-toll local calling
Night: non-toll local calling only
Day: long-distance and local calling
Night: local calling only
Day and night: local calling only
Day and night: no calls allowed to 976 or 900
numbers
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