Adding a DLC Operator Position
A maximum of eight DLC operator positions can be assigned. Any combination
of operator positions can be assigned as long as there are not more than four
QCC operator positions (Hybrid\PBX) and no more than a total of eight operator
positions (see Table 6 8).
Table 6–8. Maximum Number of Operator Positions
Position Type
QCC
DLC
Lines and trunks are assigned on individual buttons.
NOTE:
Because this procedure requires an idle system, you may want to perform it
after hours. Also, when you change an extension to or from an operator position,
the system returns the port (extension jack) type of that extension to the factory
setting. You must reprogram lines and any features for that telephone or
console. You may also need to reprogram any attached adjunct equipment and
optional features.
The procedure to add an operator position involves several tasks that require
decisions, for example, assigning features like calling restrictions, Coverage,
calling group, Pickup group, paging group, Night Service, Forced Account
Code Entry, and Remote Call Forwarding. If necessary, read about the
individual features in the Feature Reference for detailed information.
You also need to make decisions about assigning buttons. There are two types
of buttons: system-programmed buttons (for example, SA or ICOM buttons) to
access an inside or outside line or pool of outside lines, and blank line buttons
that can be programmed with system features like Do Not Disturb. "Line Buttons
on Multiline Telephones" in Chapter 3 of this guide includes information about
buttons; information about individual features is in the Feature Reference .
Before you actually begin performing the items in the task list below, read
through the list and make your decisions now about these and other aspects of
the new extension rather than having to stop in the middle of the procedure.
For additional planning information, see the "Telephones" section in Chapter 3
of System Programming .
Type of Telephone
MLX-20L
MLX-20L
MLX-28D
BIS-34D, BIS-22, or BIS-22D
analog multiline telephone
MERLIN II Display Console
Maximum Positions
4
8
Managing the System
6–49
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