N Operator Consoles; Maximum Number Of System Operator Positions - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Operator Consoles
You can assign a combination of up to 10 ICOM Voice, ICOM Ring, and ICOM
Originate Only buttons to each multiline telephone, on buttons 1 through 10.
The number of prime line buttons that can be assigned is limited only by the
number of trunks provided by the host and the number of buttons available on
the telephone.
In Behind Switch mode, you have access to the special features of both the
on-site communications system and the host system. When both systems have
common features, you must decide which system to use for those features.
When you press a fixed-feature Conference, Drop, or Transfer button, the
respective host features are activated, not those of the communications system.
However, an unused line button on a telephone can be programmed for the
communications system's own Conference, Drop, or Transfer feature. Each
system must be programmed to meet your needs, and you must give users the
appropriate access instructions.
The way that buttons are programmed in Behind Switch mode has many effects
on system feature use and host feature use. For details or advice when planning
a modification for this mode of operation, consult your AT&T representative.
Also, see Chapter 4, "Features and Applications," for additional information.
Operator Consoles
Operator consoles are telephones that you program for call handling and other
system operator duties. With one exception (the MERLIN II System Display
Console with built-in DSS), the telephones themselves are no different from the
ones already described. In most cases, the telephone's programming and the
extension jack it connects to on the control unit are what makes the telephone
an operator console. An operator console can be a Queued Call Console (QCC)
or Direct-Line Console (DLC). QCCs are available only in Hybrid/PBX mode.
A system operating in Hybrid/PBX mode can include both QCCs and DLCs.
Table 3–4 shows the maximum number of both types of system operator
positions.
Table 3–4. Maximum Number of System Operator Positions
Position Types
QCC
DLC
3–28
System Components
Type of Telephone
MLX-20L
MLX-20L
MLX-28D
BIS-34D, BIS-22, or BIS-22D
analog multiline telephones
MERLIN II Display Console
Maximum Positions
4
8