Reminder Messages Received With The Wrong Time - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Reminder Messages Received with the Wrong Time

NOTE:
You can check the programming of a button at an MLX display telephone by
first pressing the Inspct button and then the line button.
What to do: Use centralized telephone programming to check the programming
for the phone's buttons.
If the programming is incorrect, reprogram it. Try to use a programmed
button. If the button works, you have solved the problem. If not, go to
Possible Cause 2.
If the programming is correct, go to Possible Cause 2.
Possible Cause 2: The telephone may be defective.
What to do: Test the telephone by replacing it with a similar telephone that you
know is working properly. Program the buttons as appropriate.
If the programmed button works properly on the replacement telephone,
then replace it with the original telephone and check again. If the
programmed button on the original telephone still fails, then the original
telephone may be defective. Call the AT&T Helpline at 1 800 628-2888.
If the programmed button on the replacement telephone fails, there may
be a problem with the system wiring or the control unit. Call the AT&T
Helpline at 1 800 628-2888.
Reminder Messages
Received with the Wrong Time
NOTE:
Be sure to change the system time appropriately when Daylight Savings Time
starts and when it ends. System time affects the functioning of several system
features, including Automatic Backup, Night Service, Station Message Detail
Recording (SMDR) reports, standalone auto attendant systems, voice mail, and
Reminder Service.
Possible Cause: The system time may be set incorrectly.
What to do: At the programming console or any MLX display telephone, check
the system time. If the time is correct, call the AT&T Helpline at 1 800 628-2888.
Troubleshooting the System
8–19