Using Reports - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Using Reports

If you are copying assignments from an operator position to a block of
extensions that includes both operator and non-operator extensions, the
information is copied only to the operator positions; the non-operator positions
are not affected. Similarly, if you are copying assignments from a non-operator
position to a block of extensions that includes both operator and non-operator
extensions, the information is copied only to the non-operator positions; the
operator positions are not affected. The system does not provide an error tone
to signal that the copy did not work for all of the extensions in the block.
If you are performing this procedure for the first time, see the detailed steps in
"Copy Line/Trunk Assignments" of the "Telephones" section, Chapter 3, System
Programming .
Console Procedure
PC Procedure
Using Reports
The system generates a variety of reports that can help you with your system
management tasks:
The Station Message Detail Recording (SMDR) feature provides
information about incoming and outgoing calls. The content of the report
depends on which of two formats (Basic or ISDN) you select and can
include the type of call (voice or data), the date, the time of the call, the
called number, the duration of the call, the number of the trunk used to
make or receive the call, and an account code, if applicable. This report
prints on the SMDR printer.
6–32
Managing the System
To copy to a single extension:
no. Dial copy to ext. no.
To copy to a block of extensions:
ext. no. Dial ext. no of first telephone in
block Dial ext. no of last telephone in
block
To copy to a single extension:
6 2 1 Type copy from ext. no. 0
Type copy to ext. no. 0 5 5
To copy to a block of extensions:
6 2 2
Type copy from ext. no.
0
Type ext. no. of first telephone in block
0
Type ext. no. of last telephone in block
0 5 5
Dial copy from ext.
Dial copy from