Using Reports
Printing SMDR Reports
SMDR reports consist of SMDR call records that print sequentially on a serial
printer connected to the SMDR jack on the control unit. If the printer is off, is out
of paper, or has a paper jam, up to 100 SMDR records are stored in the SMDR
queue. The printing of system programming reports take precedence; while
these reports are printing, SMDR records are stored in the queue.
For more information, see "Station Message Detail Recording (SMDR)" in the
Feature Reference .
Printing System Programming Reports
System programming reports can be printed out or viewed on the screen of a
PC with SPM or printed out on a serial printer connected to the SMDR jack on
the processor module in the control unit. You can print individual reports or use
the
option to print the entire set of available reports, including all report
sections and options. See Appendix F of System Programming for samples of
the print reports.
For more information, see "Print Reports" in Chapter 4, System Programming .
NOTES:
1. If you select the
may want to schedule use of the printer during off-peak hours.
2. If you select a report for which there is no information, the report header
still prints.
3. Print reports if you cannot back up your system programming information.
4. If your system must handle more than 100 calls per hour, do not print
reports during regular hours.
5. If you are printing from the console, your printer must be connected to
the SMDR port. If you are programming on a PC with SPM, you have the
following choices:
option, the reports take several minutes to print. You
Print reports on the SMDR printer (if available).
Print reports on the PC printer.
Save reports (on hard disk or floppy).
View reports (browse).
Managing the System
6–35
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