AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 145

System Manager's Functions and Features
Maintenance (continued)
Fix problems with the switchhook, Recall, or
Flash button.
Numbering lines and extensions (See also SYS
items in "Basic Calling and Answering")
Change the overall system numbering plan; for
example, change to 2-, 3-, or a variable number
of digits for extension numbers.
Change extension numbers for extensions,
adjuncts, trunks, telephones, ranges of
extension on a Direct Station Selector (DSS),
Automatic Route Selection (ARS), calling
groups, Idle Line Access, Listed Directory
Number, paging groups, park zones, pools, or
Remote Access.
Operators
Allow a QCC operator to join callers and
extension more rapidly.
Set up the QCC Call 5 button for use as a voice-
announce call button.
Make sure that the most important calls ring first
at a QCC.
Prevent DLC operators from accidentally
disconnecting callers.
Type PROG Considerations
General SYS
General SYS
User SYS
General
Group
Operator
Operator SYS QCC operators only
Operator SYS QCC operators only.
Release 4.0 and later
systems only.
Operator SYS QCC operators only
Operator SYS DLC operators only
Feature Name
Recall/Timed Flash
System Renumbering
System Renumbering
Queued Call Console
Queued Call Console
Voice Announce to Busy
Queued Call Console
Hold
Direct-Line Consoles