Returning The Failed Component; Replacing The Controller Power Supply; Before You Begin; Verifying Component Failure - HP StorageWorks 6100 - Enterprise Virtual Array User Manual

Returning the failed component

Follow the return instructions provided with the new component.

Replacing the controller power supply

This section describes the procedure for replacing the power supply.
NOTE:
Because this component is used in several products, the drawings may reflect a different enclosure
than the one you have. The removal and replacement procedure is the same for each product.

Before you begin

Observe the following precautions when replacing a power supply.
• Removing a power supply significantly changes the air flow within the enclosure. Both power
supplies must be installed for the enclosure to cool properly. If a power supply fails, leave it in
place in the enclosure until a new power supply is available to install.
• If cabling is obstructing access to the power supply, carefully move the cables out of the way to
avoid loosening any connections.
• Parts can be damaged by electrostatic discharge. Use proper anti-static protection. See the docu-
mentation that shipped with your system for additional information.

Verifying component failure

Before replacing a power supply, use the following methods to verify the component failure.
CAUTION:
If HP Command View EVA does not present a status consistent with that of the power supply status
indicator, or if either HP Command View EVA or your system monitoring tool indicates multiple
hardware failures, contact HP support for assistance (http://www.hp.com/support).
• Analyze any failure messages received.
• Check status using HP Command View EVA:
1. In the Navigation pane, select Storage system > Hardware > Rack > Controller enclosure >
Controller.
2. In the Content pane, select the Enclosure tab. The status is displayed in the Power System
field. The status should be Failed
3. To help identify the correct enclosure, click Locate > Locate On to display Locate Confirmed
on the controller operator control panel (OCP). The blue Unit ID indicator will also turn on.
• Check the power supply status indicator. See
112 Customer replaceable units
.
Figure 45. It should be amber or off.