Identifying The Spare Part; Replaceable Parts; Replacing The Failed Component - HP StorageWorks D2700 User Manual

Identifying the spare part

Parts have a nine-character spare part number on their label. For some spare parts, the part number
might be available in the management software utility. Alternatively, the HP call center will assist in
identifying the correct spare part number.

Replaceable parts

This product contains the replaceable parts illustrated in
Parts that are available for customer self repair (CSR) are indicated as follows:
• Mandatory CSR where geography permits. Order the part directly from HP and repair the product
yourself. On-site or return-to-depot repair is not provided under warranty.
• Optional CSR. You can order the part directly from HP and repair the product yourself, or you
can request that HP repair the product. If you request repair from HP, you might be charged for
the repair depending on the product warranty.
• No CSR. The replaceable part is not available for self repair. For assistance, contact an HP-author-
ized service provider
For more information about CSR, contact your local service provider or see the CSR website:
nl
http://www.hp.com/go/selfrepair
To determine the warranty service provided for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty
To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store
online: http://www.hp.com/buy/parts

Replacing the failed component

CAUTION:
Components can be damaged by electrostatic discharge (ESD). Use proper anti-static protection.
Always transport and store CRUs in an ESD protective enclosure.
Do not remove the CRU from the ESD protective enclosure until you are ready to install it.
Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and an
ESD protective smock when handling ESD sensitive equipment.
Avoid touching the CRU connector pins, leads, or circuitry.
Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD
protective enclosure with ESD sensitive equipment.
• HP recommends waiting until periods of low storage system activity to replace a component.
• When replacing components at the rear of the rack, cabling might obstruct access to the component.
Carefully move any cables out of the way to avoid loosening any connections. In particular, avoid
cable damage that might be caused by:
• Kinking or bending.
• Disconnecting cables without capping. If uncapped, cable performance might be impaired by
contact with dust, metal or other surfaces.
62 Replacement procedures
"Exploded view" on page 63.