HP StorageWorks 6100 - Enterprise Virtual Array User Manual page 116

CAUTION:
If HP Command View EVA does not present a status consistent with that of the disk status indicators,
or if HP Command View EVA or your system monitoring tool indicates multiple hardware failures,
contact HP support for assistance (http://www.hp.com/support).
• Analyze any failure messages received. Error messages identify each disk by its rack, enclosure,
bay, and UUID (World Wide Name). Record this information to assist you in identifying the correct
disk before replacing it.
The following is a sample of the disk identification information:
FRU List:
Storage System Name:
Storage System World Wide ID: 5000-1FE1-0015-42A0
Disk Drive UUID:
Drive Location ---
Enclosure ID:
Bay ID:
Rack Number:
NOTE:
The Disk Drive UUID corresponds to the disk Node World Wide Name displayed in HP Command
View EVA.
• Check the disk status indicators. See
should be On.
• Check disk status using HP Command View EVA:
1. In the Navigation pane, select Storage system > Hardware > Rack > Disk enclosure > Bay.
Use the information from the error message to guide you to the correct disk.
2. In the Content pane, select the Disk Drive tab.
3. Check the disk Node World Wide Name against the error message UUID information recorded
earlier to ensure you have selected the correct disk. See
4. Check the disk operational state. If a hard failure has occurred, the operational state should
be Failed. A disk with an impending failure indicates Good status and will continue to do
so until the condition of the disk degrades enough to become a hard failure.
116 Customer replaceable units
EVA_1
2000-0000-871D-FE60
8
1
0
Figure 50. If a hard failure has occurred, the Fault indicator
Figure 51.