Procuring The Spare Part; Replaceable Parts; Typical Product Label; Disk Drive Label - HP StorageWorks 6100 - Enterprise Virtual Array User Manual

• Additional hardware failures can complicate component replacement. Check HP Command View
EVA and/or the WEBES System Event Analyzer as follows to detect any additional hardware
problems:
• When you have confirmed that a component replacement is required, you may want to clear
the Real Time Monitoring view. This makes it easier to identify additional hardware problems
that may occur while waiting for the replacement part.
• Before installing the replacement part, check the Real Time Monitoring view for any new
hardware problems. If additional hardware problems have occurred, contact HP support before
replacing the component.
• See the System Event Analyzer online help for additional information.

Procuring the spare part

Parts have a nine-character spare component number on their label
(123479) identify the element; the last three characters (002) define the revision level. The replacement
component revision level must be the same as, or greater than, the number on the element being
replaced. The higher the revision level, the later the revision.
Figure 37 Typical product label
The spare part number for each disk drive is listed on the capacity label attached to each drive. See
Figure 38.
Figure 38 Disk drive label

Replaceable parts

This product contains the replaceable parts listed in
are available for customer self repair (CSR) are indicated as follows:
Mandatory CSR as enabled by XCS 6.000 or later and HP Command View EVA 6.0.2 or later
and where geography permits. Order the part directly from HP and repair the product yourself. On-site
or return-to-depot repair is not provided under warranty.
• Optional CSR. You can order the part directly from HP and repair the product yourself, or you can
request that HP repair the product. If you request repair from HP, you may be charged for the repair
depending on the product warranty.
102 Customer replaceable units
(Figure 37). The first six characters
1
8053A-ST
Hardware component CSR support. Parts that