Replacing The Failed Component; Replacement Instructions - HP StorageWorks 6400/8400 - Enterprise Virtual Array User Manual

For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
To determine the warranty service provided for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty
To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store
online:
http://www.hp.com/buy/parts

Replacing the failed component

CAUTION:
Components can be damaged by electrostatic discharge. Use proper anti-static protection.
Always transport and store CRUs in an ESD protective enclosure.
Do not remove the CRU from the ESD protective enclosure until you are ready to install it.
Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and an
ESD protective smock when handling ESD sensitive equipment.
Avoid touching the CRU connector pins, leads, or circuitry.
Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD
protective enclosure with ESD sensitive equipment.
• HP recommends waiting until periods of low storage system activity to replace a component.
• When replacing components at the rear of the rack, cabling may obstruct access to the component.
Carefully move any cables out of the way to avoid loosening any connections. In particular, avoid
cable damage that may be caused by:
• Kinking or bending.
• Disconnecting cables without capping. If uncapped, cable performance may be impaired by
contact with dust, metal or other surfaces.
• Placing removed cables on the floor or other surfaces, where they may be walked on or other-
wise compressed.

Replacement instructions

Printed instructions are shipped with the replacement part. Instructions for all replaceable components
are also included on the documentation CD that ships with the EVA6400/8400 and posted on the
web. For the latest information, HP recommends that you obtain the instructions from the web.
Go to the following web site: http://www.hp.com/support/manuals. Under Storage, select Disk
Storage Systems, then select HP StorageWorks 6400/8400 Enterprise Virtual Arrays under EVA Disk
Arrays. The manuals page for the EVA6400/8400 appears. Scroll to the Service and maintenance
information section where the replacement instructions are posted.
• HP StorageWorks controller enclosure replacement instructions
• HP StorageWorks cache battery replacement instructions
• HP StorageWorks controller blower replacement instructions
• HP StorageWorks power supply replacement instructions
64 Customer replaceable units