Printronix SL5000E series User Manual page 318

Chapter 5
Restore The Printer To Operation
Table 16. Printer Problems and Solutions (continued)
Symptom
•
Start of image is printed
an erroneous distance
from the top-of-form.
•
The printer starts to print
one label and then
another, all within the
same physical label.
•
Loss of one or more
serialized labels within a
print job.
•
Start of image is printed
in the middle of the gap.
•
The top part of the image
is lost when printing with
Head First orientation
selected.
318
Solution/Explanation
1. In the MEDIA CONTROL menu, set Clip Page to Disable.
2. Make sure the Label Length value matches the actual
physical length of the label installed.
These symptoms could be caused by:
•
severely curled labels near the end of a media roll
•
the media sensor triggering off of a dark, preprinted image
on the label
•
multiple gaps within the physical label.
1. In the CALIBRATE CTRL menu, set Gap Windowing to
Enable.
2. Set Gap Length to equal the physical gap length of the
media installed. The range is 0.05 to 1.00 inches.
The likely cause of these symptoms is that Clip Page = Enable
and a cross-perforation, radical fold or flaw in the liner has
caused the media sensor to detect this as the leading edge
(TOF) of the new label or end of label (EOF), or both.