Important Warranty Information; Printer Warranty; Thermal Printhead - Printronix SL5000E series User Manual

IMPORTANT WARRANTY INFORMATION

PRINTER WARRANTY

Printronix ® warrants to purchaser that under normal use and service, this
printer (excluding the thermal printhead) purchased hereunder shall be free
from defects in material and workmanship for a period of ninety (90) days
from the date of shipment from Printronix.
Consumable items such as media and ribbons are not covered under this
warranty. This warranty does not cover equipment or parts that have been
misused, altered, or used for purposes other than those for which they were
manufactured. This warranty also does not cover loss, shipping damage,
damage resulting from accident or damages resulting from unauthorized
service.

THERMAL PRINTHEAD

Printronix warrants the printhead for a period of one hundred eighty (180)
days, or 1,000,000 linear inches for direct thermal use, or 2,000,000 linear
inches for thermal transfer use, whichever comes first. The warranty does not
cover printheads that have been misused, damaged due to improper
cleaning, or damaged due to use of improper ribbons or media.
SUPPLIES
For the nearest Printronix full-service distributor that carries Printronix
genuine supplies, please call 1-800-733-1900 or fax (714)-368-2354.
Supplies design, specification, and selection are integral to the development
of any computer imaging system. Printronix's extensive manufacturing and
research capabilities, along with years of experience in the design of printers
and their applications, assures that you will receive the exact materials that
you require to maximize the performance of your Printronix printer. For more
information, call the Printronix Customer Solutions Center at (714) 368-2686
or access the Printronix website at http://www.printronix.com.
ON-SITE MAINTENANCE SERVICE
Printronix offers on-site support services in the United States. Please contact
the Printronix Maintenance Contracts Group at (714) 368-2798 for detailed
service agreement information.