Printronix P5005B User Manual page 320

Chapter 6
Diagnosing Problems
Table 17. LCD Message Troubleshooting Table
Displayed Message
STACKER FAULT
STACKER FULL
STACKER JAM
TCB CORRUPTED*
UNDEF
INTERRUPT*
UNDFNED
OPCODE*
UP DRV. SHORT*
1
Before contacting an authorized service representative, power off the printer, wait 15
seconds, then power it back on and rerun your print job. If the message reappears,
press CLEAR. If the fault message still displays, then contact your authorized service
representative.
320
Can User
Explanation
Correct?
Yes Stacker is not
functioning
correctly.
Yes Power stacker is
full of paper.
Yes Paper is jammed in
the power stacker
area.
No Fatal firmware
error on controller
board.
No Fatal firmware
error on controller
board.
No Fatal firmware
error on controller
board.
No Hammer drive
circuits on the
boards shorted to
ground.
Solution
Check for obstructions in
the stacker area. If fault
persists, contact your
authorized service
1
representative.
Remove paper.
Remove Paper.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Cycle power to see if the
message clears, if not,
contact your authorized
1
service representative.