Table 17. LCD Message Troubleshooting Table
Can User
Displayed Message
Correct?
HALF SPEED
Yes
MODE
HAM. COIL OPEN*
No
HAMMER COIL
No
BAD*
#, #, #
HB NOT INSTALLD*
No
Explanation
When higher than
If the printer often prints
normal
at half speed, it may be
temperatures are
operating in a "severe
sensed, the print
environment." A severe
speed is
environment is one with
automatically
an ambient temperature
reduced by 50%.
at or above 40° Celsius
When the
(104° Fahrenheit) or that
components cool
is dirty enough to create
down, the print
air vent blockage. The
speed
printer must never be run
automatically
at temperatures greater
returns to 100%.
than 40° Celsius (104°
Fahrenheit). Inspect the
printer environment for
severity, and if the printer
is located in such an
environment relocate it to
a cooler, cleaner area.
Electrical
Contact your authorized
malfunction of one
service representative.
or more hammer
coils.
Hammer coil #
Contact your authorized
failed current test
service representative.
at power up.
Self-test does not
Contact your authorized
detect hammer
service representative.
coils.
Fault Messages
Solution
1
1
1
311
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