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Table 17. LCD Message Troubleshooting Table
Can User
Displayed Message
Correct?
8.5V PWR FAIL*
No
15V CTL FAIL*
No
23.5V CTL FAIL*
No
48V CIRCUIT*
No
48V PWR FAIL*
No
ACCESS NULL
No
PTR*
ACTIVATE LOST
No
A TO D OVERUN*
No
Explanation
Internal power
Contact your authorized
failure.
service representative.
Controller voltage
Contact your authorized
failure.
service representative.
Controller voltage
Contact your authorized
failure.
service representative.
The power supply
Contact your authorized
is not generating a
service representative.
proper 48 volts or
the PSA3
controller board is
not properly
detecting a 48 volt
output.
Internal power
Contact your authorized
failure.
service representative.
Fatal firmware
Contact your authorized
error on controller
service representative.
board.
Printer detects
The printer reports the
twinax protocol
error.
communication
errors.
Fatal firmware
Contact your authorized
error on controller
service representative.
board.
Fault Messages
Solution
1
1
1
1
1
1
1
303
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