Intercept Routing - Panasonic KX-NS700 Feature Manual
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- Feature manual (580 pages) ,
- User manual (394 pages) ,
- Operating manual (362 pages)
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5.
Intercept Routing
After a call has been directed to its DIL, DID, or CLI destination, the following Intercept Routing
features, if programmed, can redirect the call.
Type
No Answer (IRNA)
Busy
DND
No Destination
PC Programming Manual References
18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings—DIL—Trunk Property
10.1.12 Intercept Routing
Description
Redirects an incoming CO line call or intercom call to a preprogrammed destination when the original
destination does not, or cannot, answer the call. There are four types of Intercept Routing, described below.
Type
No Answer (IRNA)
Busy
DND
No Destination
Document Version 2017-06
If a called party does not answer a call within a
preprogrammed time period (Intercept time), the
call is redirected to a preprogrammed
destination.
If a called party is already handling another call,
the new call is redirected to a preprogrammed
destination.
If a called party is in Do Not Disturb (DND)
mode, the call is redirected to a preprogrammed
destination.
If a destination is not assigned, the call is
redirected to an operator.
If a called party does not answer a call within a preprogrammed time period
(IRNA Timer), the call is redirected to a preprogrammed intercept
destination.
The assigned intercept destination of the extension port.
→
10.3 PBX Configuration—[2-3] System—Timers & Counters
→
Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—
Day (s), Lunch (s), Break (s), Night (s)
→
DISA / Door / Reminder / U. Conf—DISA—Intercept Timer—Day (s),
Lunch (s), Break (s), Night (s)
If a called party is already handling a call, new calls are handled as follows:
–
The call is redirected to the preprogrammed Intercept Routing—Busy
destination.
–
If an Intercept Routing—Busy destination is not enabled, the caller will
hear a busy tone. However, if the call is made through an LCOT card, the
caller hears a ringback tone.
If a called party is in Do Not Disturb (DND) mode, the call is redirected to a
preprogrammed intercept destination.
If a call has no destination (i.e., if a destination is not assigned), the call is
redirected to an operator. (→ 10.1.13 Intercept Routing—No Destination)
Description
Description
10.1.12 Intercept Routing
Details in
→ 10.1.12 Intercept
Routing
→ 10.1.13 Intercept
Routing—No
Destination
Feature Manual
199
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