1.1.1 Incoming Trunk Call Features
1.1.1.6 Intercept Routing
Description
Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing
as follows:
Feature
Intercept Routing—No Answer
(IRNA)
Intercept Routing—Busy
Intercept Routing—DND
Intercept destinations can be assigned to extension ports.
® 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—
called party does not answer—Day, Lunch, Break, Night
® 6.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination—
When called party does not answer—Day, Lunch, Break, Night
® [604] Extension Intercept Destination
When the original destination is:
•
Wired Extension (PT/SLT/T1-OPX)
•
PS
30
Feature Guide
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed des-
tination.
If a called party is already handling a call, new calls are handled as
follows:
–
The call is redirected to the preprogrammed Intercept Routing—
Busy destination.
–
If an Intercept Routing—Busy destination is not enabled, the caller
will hear a busy tone. However, if the call is made through an
LCOT/ELCOT or T1 [LCOT/GCOT] card, the caller hears a ring-
back tone.
If a called party is in DND mode, the call is redirected to the preprog-
rammed destination.
The Available Intercept Destination is:
The destination assigned to the original extension.
6.1 [4-1-1] Wired Extension—Extension Settings—
Intercept Destination
→
not answer—Day, Lunch, Break, Night
→
Busy
6.10 [4-2-1] Portable Station—Extension Settings—
Intercept Destination
→
not answer—Day, Lunch, Break, Night
→
Busy
® [604] Extension Intercept Destination
Description
Intercept Destination—When
Intercept Destination—
Intercept Destination—When called party does
Intercept Destination—When Called Party is
Intercept Destination—When called party does
Intercept Destination—When Called Party is