Idle Extension Hunting - Panasonic KX-NS700 Feature Manual

Explanation:
Calls queued in groups 1 and 3, with VIP Call mode enabled, are given priority according to their group.
After call 1 in group 1, several other calls are received. However, call 8 in group 1 is distributed next.
Once all the calls in groups 1 and 3 have been distributed, the calls in groups 2 and 4 are distributed
evenly from the lowest numbered group.
•
FIFO
Incoming Call
Distribution
Group 1
Explanation:
Since groups that have VIP Call mode enabled do not follow the regular distribution order, the calls in
those groups are distributed in the order of 1, 8, 4, 6.
Once all the calls in groups 1 and 3 have been distributed, the calls in groups 2 and 4 are distributed in
the order they were received.
PC Programming Manual References
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—
Miscellaneous—VIP Call Mode
Feature Manual References
5.1.12 Distribution Order

10.1.10 Idle Extension Hunting

Description
If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle
member of the same idle extension hunting group, which can be programmed through system programming.
Idle extensions are automatically searched according to a preprogrammed hunting type.
This feature is also known as Station Hunting.
Document Version 2017-06
Calls have been distributed by DIL/DID/CLI.
(The number in the circle is the queuing order.)
Incoming Call
8
7
Distribution
Group 2
1 3
Distribution order: 1
Incoming Call Incoming Call
6
Distribution
Group 3
4
8 4 6 2 3 5
10.1.10 Idle Extension Hunting
5
Distribution
Group 4
2
7
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