Music On Hold - Panasonic KX-NS700 Feature Manual

Feature Manual References
7.1.3 Flexible Buttons
23.1 Capacity of System Resources
Operating Manual References
1.3.43 Message Waiting

13.1.4 Music on Hold

Description
Music or other audio can be played to a party that has been put on hold. The following audio sources are
available:
a.
User-supplied audio file
b.
External music source
c.
Tone
The audio source for Music on Hold is selected from either a BGM number (1 to 8) or the built-in tone. BGM
can be either an external music source or a user-supplied audio file. The following table shows which audio
sources can be assigned to which BGM numbers:
[BGM Number and the Music Source]
BGM No.
1 External music port 1
2 External music port 2 or user audio data
3 User audio data
4 User audio data
5 User audio data
6 User audio data
7 User audio data
8 User audio data
The default setting for port 1 is External Pager rather than Music on Hold. Therefore, change this setting to use Music on Hold.
*1
→ 9.29 PBX Configuration—[1-1] Configuration—Slot—EPG/MOH—Port Property
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
Conditions
[General]
•
Hardware Requirement: User-supplied music source (when an external music source is assigned)
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Document Version 2017-06
or user audio data
*1
Type
Calls
Music Source
Music Source
Selected based on the tenant setting to which the
extension user belongs.
13.1.4 Music on Hold
Feature Manual 231