Panasonic KX-NS700 Feature Manual page 352

18.1.12 SVM (Simplified Voice Message)
Up to 125 (MPR) messages (greeting messages and voice messages for extensions) with a maximum total
recording time of 120 minutes can be recorded to the System Memory. This memory is shared between the
message boxes of all extensions assigned to that memory.
You can use the SVM feature and OGM feature at the same time using the SVM/OGM Block on the MPR
Card. There are 2 channels for both the SVM feature and OGM feature. The outgoing message (OGM) can
be recorded only when both channels are vacant. 125 messages (greeting messages and voice messages
for extensions) (total 120 minutes) will be saved for SVM use, and 64 messages (total 20 minutes) are
saved for OGM use as shown below.
In the System Memory of the Main unit
If the sum length of all recorded voice messages exceeds 90 % of the total recording space, the display
informs all extension users that the total capacity has almost been reached. Users will hear dial tone 3 when
going off-hook.
Floating Extension No. and Destination
An extension user can set incoming calls to be redirected to his message box when he cannot answer them.
The user can set the floating extension number of this feature as the destination for redirected calls. Then,
this feature answers redirected calls, plays back the relevant greeting message, and records a voice
message. Incoming calls can be redirected to this feature by the following methods:
–
Call Forwarding (FWD) (→ 7.1.7 FWD (Call Forwarding))
–
Intercept Routing—No Answer/Busy/DND (→ 10.1.12 Intercept Routing)
[Programming Example for Intercept Routing]
Extension No.
101
102
301
(Operator)
In this example:
If a call is received at extension 101 and cannot be answered:
a.
In day mode: the call will be redirected to extension 102.
b.
In lunch/break/night mode: the call will be redirected to this feature, and a voice message will be
recorded to the message box.
If a call is received at extension 301 (operator), the call will only be redirected to this feature in night mode.
If both FWD and Intercept Routing features are set for an extension, the FWD setting has priority. So, for
example, it is possible for extension 101 to temporarily set FWD settings from his extension to forward calls
to this feature even during day mode.
Greeting Message for Each Time Mode
When a call is redirected to this feature, the caller hears the designated greeting message. In addition to the
normal greeting message, an extension user can record a different greeting message for each time mode
(day/lunch/break/night) (→ 19.1.3 Time Service).
[Recording Example]
•
Normal Greeting Message: "You have reached John. I am sorry I cannot take your call right now. Please
leave a message."
352 Feature Manual
OGM Use: SVM Use:
64 Messages 125 Messages
(20 Minutes) (120 Minutes)
Day Lunch
102
103
–
2 CH
Intercept Destination
Break
591 591
591 591
– –
Night
591
591
591
Document Version 2017-06