Intercept Routing - Panasonic KX-TDA50 Features Manual

1.1 Incoming Call Features
In this example:
If the caller's telephone number is "1-212-555-1234":
1)
The PBX looks for the number in the System Speed Dialing Table. (The CO Line Access number,
"9", is disregarded.) The number is found in location 000.
2)
If CLI distribution is enabled in the current time mode for the CO line carrying the call (for DIL
distribution), the call is routed to its CLI destination, extension 200.
Conditions
• If Automatic Caller ID Modification is used:
Store the modified number in the System Speed Dialing Table.
Feature Guide References
1.1.1.2 Direct In Line (DIL)
1.6.1.4 Speed Dialing—Personal/System
1.16.1 Caller ID
1.1.1.4

Intercept Routing

Description
Redirects an incoming CO line call to a preprogrammed destination when the original destination does not,
or can not, answer the call. There are four types of Intercept Routing, described below.
Type
No Answer (IRNA)
Busy
DND
No Destination
Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the
table below. Different intercept destinations can be programmed for each time mode. Note that calls
redirected by Intercept Routing—No Answer/Busy/DND are directed to the same destination, and that the
intercept destination for Intercept Routing—No Destination is always an operator.
When the original destination is:
• Wired Extension (PT/SLT)
• PS
• ICD Group
22 Feature Guide
If a called party does not answer a call within a preprogrammed time period
(→ Intercept Time [203]), the call is redirected to a preprogrammed intercept
destination.
If a called party is already handling a call, new calls are redirected to a
preprogrammed intercept destination.
If a called party is in Do Not Disturb (DND) mode, the call is redirected to a
preprogrammed intercept destination.
If a call has no destination (i.e., if a destination is not assigned), the call is
redirected to an operator. (→ 1.1.1.5 Intercept Routing—No Destination)
The destination assigned to the original extension (→
Extension Intercept Destination [604])
The ICD Group Overflow destination assigned to the
group (→ Destination for Overflow Time Expiration
[625]) (→ 1.2.2.5 Overflow Feature)
Description
The Available Intercept Destination is: