Panasonic KX-NS700 Feature Manual page 185

It is possible to redirect the longest waiting call in a queue to the overflow destination by pressing the
Hurry-up button. (If the call is already ringing at an extension, it will not be redirected.)
This feature is also known as Hurry-up Transfer.
•
Hurry-up Button
A flexible button can be customized as the Hurry-up button. The number of calls queuing before Manual
Queue Redirection may be performed is programmable. The button shows the current status as follows:
Light Pattern
Off
Red on
Rapid red flashing
PC Programming Manual References
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Incoming Call Queue
Monitor
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings
→Overflow Queuing Busy
→Overflow No Answer
→Queuing Time Table
→Miscellaneous—Extension No Answer Redirection Time
→Miscellaneous—Maximum No. of Busy Extension
11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution Group—Queuing Time Table
11.7.1 PBX Configuration—[3-7-1] Group—UM Group—System Settings—Call Waiting on UM Group
12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button
→Type
→Extension Number (for Hurry-up)
12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button
→Type
→Extension Number (for Hurry-up)
PT Programming Manual References
[628] Queuing Call Capacity
[629] Queuing Hurry-up Level
[630] Queuing Time Table
[631] Sequences in Queuing Time Table
[632] Maximum Number of Agents
Feature Manual References
7.1.3 Flexible Buttons
10.1.5 ICD Group Features—Overflow
14.1.2 OGM (Outgoing Message)
23.1 Capacity of System Resources
Operating Manual References
1.3.41 ICD Group Features—Manual Queue Redirection
Document Version 2017-06
Calls in the Waiting Queue
No queued call
At or under the assigned number for Hurry-up
Over the assigned number for Hurry-up
10.1.6 ICD Group Features—Queuing
Feature Manual 185