nanoString GeoMx DSP User Manual page 78

GeoMx DSP Instrument User Manual
Administration Menu
D L
OWNLOAD OGS
Select the date range of interest
can select one or more days in a continuous range for
which to extract log files.
Select whether to include all images, no images, or only
l
support images in download from the dropdown.
If logged into the instrument directly, insert a USB drive.
l
All relevant log files will be exported as a set and should
have filenames that indicate which set they belong to. Logs will be exported in an
unencrypted/non-password protected manner to the root level of the attached USB drive.
If logged into the system remotely, log files will be exported to the remote user's Downloads
l
folder (or other defined destination).
Navigating away from the GeoMx window while downloading a large file may interrupt the
l
download. For best results, do not navigate away until after the process is complete.
E R
RROR ESET
An administrative user is able to access the error reset option through the Administration
button in the GeoMx Control Center.
IMPORTANT: It is recommended that you always contact
before attempting Error Reset.
Clicking on the Reset Error Level button will result in the following warning:
Warning: Resetting data collection errors without correcting underlying causes or
first contacting NanoString support may result in future sample loss or instrument
damage.
If you choose to proceed, the error reset signal will be sent to the system and the result of this
action (Success or Failure) will be displayed.
Following Error Reset, wait at least two minutes before attempting to change reagents or start a new
instrument run.
FOR RESEARCH USE ONLY. Not for use in diagnostic procedures.
78
(see Figure 67). You
MAN-10152-01 for software v2.5
Figure 67: Download Logs tab under
Administration
GeoMxSupport@nanostring.com