Xerox WorkCentre 5022 Service Manual page 70

024-948 Tray 3 Unknown Paper Size
BSD-ON: CH7.3
One of the following errors was detected.
• During Copy Job and Diag Job, Tray 3 was selected but the paper guides in Tray 3 are in
a configuration that is not supported by the System.
• During Copy Job and Diag Job, Tray 3 was selected but it has been pulled out.
Cause/Action
Press [Stop] on the UI Panel and either install Tray 3 or check the position of the paper guides
and load the correct paper.
NOTE: When performing the operation again, the same Fault will occur if the user had pro-
ceeded without changing the settings.
If the problem persists, check the following:
• The Tray 3 paper guide mechanism for damage and foreign substances.
• The Tray 3 Paper Size Switch for damage, improper installation, and Actuator operation
failure.
• Tray 3 Paper Size Switch: Analog Monitor [072-052]/Input Check [072-110] (PL 11.1)
• The connection between the Tray 3 Paper Size Switch J820 and the 2TM PWB J548 for
open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:
• 2TM PWB (PL 11.6)
• ESS/MCU PWB (PL 18.3)
Status Indicator RAPs
024-948 Tray 3 Unknown Paper Size
024-949 Tray 4 Unknown Paper Size
BSD-ON: CH7.4
One of the following errors was detected.
• During Copy Job and Diag Job, Tray 4 was selected but the paper guides in Tray 4 are in
a configuration that is not supported by the System.
• During Copy Job and Diag Job, Tray 4 was selected but it has been pulled out.
Cause/Action
Press [Stop] on the UI Panel and either install Tray 4 or check the position of the paper guides
and load the correct paper.
NOTE: When performing the operation again, the same Fault will occur if the user had pro-
ceeded without changing the settings.
If the problem persists, check the following:
• The Tray 4 paper guide mechanism for damage and foreign substances.
• The Tray 4 Paper Size Switch for damage, improper installation, and Actuator operation
failure.
• Tray 4 Paper Size Switch: Analog Monitor [072-053]/Input Check [072-113] (PL 11.1)
• The connection between the Tray 4 Paper Size Switch J824 and the 2TM PWB J548 for
open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:
• 2TM PWB (PL 11.6)
• ESS/MCU PWB (PL 18.3)
06/2014
2-48
Version 1.0
WC 5022/5024