Xerox WorkCentre 5022 Service Manual page 69

024-946 Tray 1 Unknown Paper Size
BSD-ON: CH7.1
One of the following errors was detected.
• During Copy Job and Diag Job, Tray 1 was selected but the paper guides in Tray 1 are in
a configuration that is not supported by the System.
• During Copy Job and Diag Job, Tray 1 was selected but it has been pulled out.
Cause/Action
Press [Stop] on the UI Panel and either install Tray 1 or check the position of the paper guides
and load the correct paper.
NOTE: When performing the operation again, the same Fault will occur if the user had pro-
ceeded without changing the settings.
If the problem persists, check the following:
• The Tray 1 paper guide mechanism for damage and foreign substances.
• The Tray 1 Paper Size Switch for damage, improper installation, and Actuator operation
failure.
• Tray 1 Paper Size Switch: Analog Monitor [072-050]/Input Check [072-114] (PL 9.1)
• The connection between the Tray 1 Paper Size Switch J109 and the ESS/MCU PWB
J412 for open circuit, short circuit, and poor contact.
If no problems are found, replace the ESS/MCU PWB (PL 18.3).
Version 1.0
WC 5022/5024
024-947 Tray 2 Unknown Paper Size
BSD-ON: CH7.2
One of the following errors was detected.
• During Copy Job and Diag Job, Tray 2 was selected but the paper guides in Tray 2 are in
a configuration that is not supported by the System.
• During Copy Job and Diag Job, Tray 2 was selected but it has been pulled out.
Cause/Action
Press [Stop] on the UI Panel and either install Tray 2 or check the position of the paper guides
and load the correct paper.
NOTE: When performing the operation again, the same Fault will occur if the user had pro-
ceeded without changing the settings.
If the problem persists, check the following:
• The Tray 2 paper guide mechanism for damage and foreign substances.
• The Tray 2 Paper Size Switch for damage, improper installation, and Actuator operation
failure.
• Tray 2 Paper Size Switch: Analog Monitor [072-051]/Input Check [072-107] (PL 10.1)
• The connection between the Tray 2 Paper Size Switch J820C and the STM PWB J548C
for open circuit, short circuit, and poor contact.
If no problems are found, replace the following parts in sequence:
• STM PWB (PL 10.6)
• ESS/MCU PWB (PL 18.3)
06/2014
2-47
Status Indicator RAPs
024-946 Tray 1 Unknown Paper Size