Known Problems / Issues - B&R Panel PC 2100 User Manual

3.8 Known problems / Issues

• In Windows 7 and later, CAN IF option 5ACCIF01.ICAN-000 is supported by PVI V4.2.5 or Windows CAN
driver V3.0.
• If problems occur with the ETH1 or ETH2 interface (connection abort, slow data transfer, etc.), one possible
solution is to disable the EEE feature (Energy-Efficient Ethernet) in the driver.
• If USB 3.0 should be used, XHCI mode must be set for the following operating systems in the
figuration":
° Windows 10 or Windows 8.1 set to "Enabled"
° Windows 7 set to "Smart auto"
If XHCI mode is set to "Smart auto" in Windows 8.1 or Windows 10, then only USB 2.0 is supported. The
default value for setting "XHCI mode" is "Smart auto".
• If problems occur during shutdown or rebooting in B&R Linux, disabling the USB 3.0 function is one possible
solution. To do this, the XHCI controller must be set to "Disabled" in the BIOS USB configuration.
• In order to slightly improve the real-time behavior (jitter) of Automation Runtime Windows (ARwin) or Au-
tomation Runtime Embedded (ARemb) in graphics-intensive applications, set BIOS setting Advanced -
Graphics (IGD) configuration - IGD turbo to Disabled. If BIOS setting Advanced - Graphics (IGD) configu-
ration - IGD turbo is set to Disabled, the graphics performance of the system is noticeably reduced.
Panel PC 2100 user's manual V1.17
Commissioning
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