Known Problems / Issues - B&R Panel PC 2100 User Manual

8 Known problems / Issues

• In Windows 7 and higher, the 5ACCIF01.ICAN-000 CAN IF option is supported by PVI V4.2.5 or Windows
CAN driver V3.0.
• If problems occur with the ETH1 or ETH2 interface (connection abort, slow data transfer, etc.), one possible
solution is to disable the EEE feature (Energy Efficient Ethernet) in the driver.
• If USB 3.0 should be used, XHCI mode must be set for the following operating systems in the "USB con-
figuration":
° Windows 8.1 set to "Enabled"
° Windows 7 set to "Smart auto"
If XHCI mode is set to "Smart auto" in Windows 8.1, then only USB 2.0 is supported. The default value
for the XHCI mode setting is "Smart auto".
• If problems occur in Debian 8 when shutting down or rebooting, it may help to disable the USB 3.0 function.
To do so, the XHCI controller must be set to "Disable" for the USB configuration in BIOS.
Panel PC 2100 user's manual V1.11
Installation • Known problems / Issues
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