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GE H
EALTHCARE
D
FQ091013, R
IRECTION
Troubleshoot Connectivity with the Gateway
If connection between the Vivid i n/ Vivid q N and the HIS failed, the following are typical causes:
1.) No network connection.
2.) IP address and/or port number was incorrectly entered when configuring the Gateway Modality
Worklist service.
3.) Mitra support personnel have not yet configured the Gateway to accept Modality Worklist queries
from the Vivid i n/ Vivid q N.
Verify that the Vivid i n/ Vivid q N computer name matches the value specified for the Gateway Modality
Worklist service and that it also matches the value supplied to the Mitra support personnel.
Configure the Export to HL7 Path
1.) Enter the configuration screen for the EchoPAC PC.
2.) Press the Connectivity button.
3.) Select the Tools tab.
4.) In the section labeled Export Paths, make the following changes:
a.) For the Export To HL7 path, enter the following information:
b.) Verify that Text is select for the Export file format.
Test Connectivity with the Vivid HL7 Gateway
1.) Start a new study and acquire an image, or use an existing study.
2.) In the Measurements mode, make some of the measurements.
3.) In the Report screen, create and store a report.
4.) In the Patient screen, from the Examination List, select the study in which you created the report.
5.) From the More pull-down menu, select HL7 Results.
If the export was successful, the following message is displayed:
Export exam status: OK.
If the export was unsuccessful, the following message (or similar) is displayed:
Export exam status: Unable to copy file.
Troubleshoot Connectivity with the Vivid HL7 Gateway
If Connectivity with the Vivid HL7 Gateway failed, the following are typical causes:
1.) Path provided in Export to HL7 export path was incorrect.
2.) Mitra support personnel did not create the user account for the Vivid i n/ Vivid q N.
3.) The POLL_DIR directory on the Vivid HL7 Gateway was not shared or the permissions are
incorrect. Verify with Mitra support personnel.
4.) Domain or other network issue.
5.) If Report files (ReportXXX.chm) are not exported to the Vivid HL7 Gateway, then the reports may
not have been stored when they were created on the Vivid i n/ Vivid q N.
1
EVISION
\\ < Name or IP Address of the Vivid HL7 Gateway>\POLL_DIR
Example:
\\Gateway\POLL_DIR
Chapter 3 - System Setup
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ANUAL
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