Xerox WorkCentre Pro 423 Service Manual page 91

Chain-
Description
Link
016-766
SMTP server file system
problem
016-767
Invalid E-mail destination
address
016-768
Invalid source address
016-769
SMTP server not supporting
DSN
016-770
HD found short of space
during job template
processing
016-771
Scan data repository
address not soluble
016-772
Scan data repository
address not soluble
016-773
Local IP address error
016-774
HD found full during
conversion from JBIG
compressed image format
into MH compressed format
by S-Formatter
016-775
HDD found short of space
during image conversion by
S-Formatter
016-776
Error other than by HDD
access during image
conversion by S-Formatter
016-777
HDD access error during
image conversion by S-
Formatter
WorkCentre Pro 423/428
LCD display Job log Corrective Action
Error resolved SMTP
(***-***) server file
system error
Error resolved Invalid E-
(***-***) mail
destination
address
Error resolved Invalid
(***-***) source
address
Error resolved No DSN
(***-***) support by
SMTP
server
Error resolved Short of Not needed
(***-***) hard disk
area
Error resolved Scan data Not needed
(***-***) storage
address
error
Error resolved Scan data Not needed
(***-***) storage
address
error
Error resolved IP address Not needed
(***-***) error
Error resolved Short of Not needed
(***-***) hard disk
area
Error resolved Short of Not needed
(***-***) hard disk
area
Error resolved Image Not needed
(***-***) conversion
error
Error resolved Hard disk Not needed
(***-***) error
Chain-
Description
Link
016-781
Unable to connect server for
file transfer by Scan to
Server
016-782
Unable to log in to server for
file transfer by Scan to
Server
016-783
Specified path not found for
file transfer by Scan to
Server
016-784
Unable to write server for
file transfer by Scan to
Server
016-785
Server file system full during
file transfer by Scan to
Server
03/02
2-59
LCD display Job log Corrective Action
Error resolved Server 1. Set the subnet
(***-***) connection mask and gateway
failure of the main unit
correctly.
2. Check by ping
that M/C can be
seen from the
destination server.
3. Check ftp
connection from a
Win95 or UNIX
machine to the
destination server.
1. Set a login name and a
Error resolved Server log in
password for the
(***-***) error
destination server.
2. Set the attribute in
the job template file
correctly.
3. Set the same
account as the
above from a client
PC into the
resources by CW.
Error resolved Server path Set the attribute in
(***-***) specification the job template file
error correctly.
Error resolved Server write 1. Check the right to
(***-***) error write the server
directory.
2. Create space on
the server disk.
Error resolved Short of 1. Check the right to
(***-***) server hard write the server
disk area directory
2. Create space on
the server disk.
2.3 Level 2 Troubleshooting
CHAPTER 2 TROUBLESHOOTING