Xerox WorkCentre Pro 423 Service Manual page 85

X Code Internal Error Description
Code
X3-62 0803 High-order layer matching of call
request command not provided
for this service (Other than TEL
and G2/G3/G4)
X3-62 0806 Not used (No error is registered
at call control. Call reject)
X3-62 0894 Not defined (Special audible tone
sent)
X3-62 0895 Udefined. (Trunk prefix dialing
error)
X3-62 0896 Udefined. (Preemption)
X3-62 0897 Udefined. (Line reservation for
reusing preemption line)
X3-62 0898 Udefined. (Subscriber not present) Check network and line.
X3-62 0899 Udefined. (Fixed-frame mode
connection service stopped)
X3-62 089A Udefined. (Fixed-frame mode
connection not available)
X3-62 089B Udefined. (Priority call blocked)
X3-62 089C Udefined. (CUG internal call
prohibited)
X3-62 089D Udefined. ( CUG internal
termination prohibited)
X3-62 089E Udefined. (Mismatch of contract
class with origination access
information)
X3-62 089F Udefined. (Non-CUG user)
X3-62 08A0 Udefined. (Non-registered CUG)
X3-62 08A1 Udefined. (Passage of parameter
not defined or provided)
X3-62 08A2 Udefined. (Discard of message
with unrecognizable parameter)
X3-63 0840 T.313 time out (Reception of
response-confirm message: time
out.)
X3-64 0841 Not used (Reception of Restart-
confirm message: time out)
WorkCentre Pro 423/428
Corrective Action
Check/replace M/F MAIN PWB and
G4/ICM.
Check/replace M/F MAIN PWB and
G4/ICM.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check network and line.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
03/02
2-53
X Code Internal Error Description
Code
X3-65 0842 Not used (Suspend
acknowledgement message
reception timeout)
X3-65 084A T.301 time out (Reception of
response message: time out.)
X3-65 084B T.310 time out (Reception of
calling/response message: time
out)
X3-66 0843 T.330 time out (Reception of
response message: time out.)
X3-67 0844 T.303 time out (Call setup
message reception timeout)
X3-68 0845 T.305 time out (Release
message reception timeout)
X3-68 0849 T.308 time out (Reception of
release completion message:
time out.)
X3-69 0882 Invalid Call No. used. (ISDN)
X3-69 0883 Invalid Channel No. used. (ISDN) Retry.
X3-69 088A Other invalid messages (ISDN)
X3-70 088B Lack of indispensable info.
elements (ISDN)
X3-70 088C Message type undefined or
unprovided. (ISDN)
X3-70 088D Mismatch of call status and
message, or message type
undefined or unprovided. (ISDN)
X3-70 088E Info. elements undefined (ISDN)
X3-70 088F Invalid contents of Info. elements
(ISDN)
X3-70 0890 Mismatch of call status and
message (ISDN)
X3-70 0891 Recover due to expired timer
(ISDN)
Corrective Action
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Check the line. Check/replace
G4/ICM PWB.
Retry.
Retry.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
System data check.
Check/replace G4/ICM PWB.
2.3 Level 2 Troubleshooting
CHAPTER 2 TROUBLESHOOTING