Xerox WorkCentre Pro 423 Service Manual page 63

K Code Internal Error Description
Code
K7-03 022A Remote terminal lacks
remote mailbox ability (FX-
type mailbox)
K7-03 022B Remote terminal lacks F
code communication ability
K7-03 0253 Remote terminal lacks file
forwarding ability.
K7-03 053D DIS was not received after
voice request from remote
terminal was not realized
while transmitting.
K7-03 0540 Auto dial was activated, but
no dial data existed.
K7-03 0541 Some of dial data is illegal.
K7-03 0570 Illegal command (ID) or
incorrect command was
received.
K7-03 0571 Illegal parameter (PI) was
received.
K7-03 0572 No extension line existed,
but a call was directed to an
extension.
K7-06 053B Remote terminal was not in
Closed Network Mode.
K7-07 053F DCN received.
K7-07 0968 (G4) session abort was
received.
K8-01 00B3 "FAILURE" DSN received
K8-02 027B E-mail received data
containing data of format not
supported by PESS
K8-02 027C E-mail received data
containing data of format not
supported by MF-SYS
WorkCentre Pro 423/428
Corrective Action
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal/line.
Redial. Check/replace M/F MAIN
PWB and MMB.
Redial. Check/replace M/F MAIN
PWB and MMB.
Check/replace M/F MAIN PWB and
MMB.
Check/replace M/F MAIN PWB and
MMB.
Check/replace M/F MAIN PWB and
MMB.
Check the remote terminal/line.
Retry. Check the remote
terminal/line.
Check the remote terminal.
None
Check the remote terminal.
Check the remote terminal.
K Code Internal Error Description
Code
K8-03 00B2 End of job by request from
client
K8-03 0601 End of transfer job due to
error from PESS
K8-04 00A6 Request received when
mode write conditions are
not satisfied
ERR_OA_MODEWRITE
K8-04 00A7 Request received when
mode read conditions are
not satisfied
ERR_OA_MODEREAD
K8-04 00A8 Request received from host
in auto dial restricted state
K8-04 00A9 Job activated when
activation conditions are not
satisfied after DTMF
K8-04 00AA Job stop request received
before transfer job
K8-04 00AB Mailbox number outside
range
K8-04 00AC Mailbox number or password
format error
K8-04 00AD Mailbox not open
K8-04 00AE Mailbox password abnormal
K8-04 00AF Mailbox file abnormal
K8-04 00B0 Nonvolatile information read
failure
K8-04 00B1 Unable to delete mailbox
document
K9-01 0869 Communication rejected
(ISDN)
K9-01 086C Remote terminal out of order
(ISDN)
K9-01 0872 Network failure (ISDN)
03/02
2-31
Corrective Action
Normal end
Check/replace PESS.
Normal processing
Normal processing
Release restriction. Retry.
Check activation conditions and try
again.
Normal processing
Check specified mailbox number.
Check specified mailbox number
and password.
Check specified mailbox number.
Check specified mailbox password.
Check/replace M/F MAIN PWB and
MMB. Check mailbox parameters.
Check/replace M/F MAIN PWB and
MMB.
Check activation conditions and try
again.
Check the remote terminal.
Check the remote terminal.
Retry.
2.3 Level 2 Troubleshooting
CHAPTER 2 TROUBLESHOOTING