Xerox WorkCentre Pro 423 Service Manual page 82

WorkCentre Pro 423/428
X Code Internal Error Description
Code
X2-03 0512 Fall back error.
X2-04 0513 Post Message re-send over
X2-05 0223 At G3 transmission, RTN was
received.
X2-05 0514 RTN / PIN receive
X2-06 0533 Operator no interruption (for RX
/Voice reserve)
X2-10 0515 T2 time out
X2-11 0516 T1 time out at receive
X2-12 0224 At G3 receive, RTN was
transmitted.
X2-12 0517 RTN / PIN transmission
X2-13 0518 T5 time out
X2-14 051E T1 timeout on the transmission
side in Super G3 (V.34)
communication
X2-20 05E1 The correct line couldn't be
detected within 1 min. after start
of receiving G3 pixels.
X2-21 05E2 In G3 pixels receive, when
receiving 148mm, a more than
50%-decode error occurred.
X2-22 05E3 During receiving G3 pixels,
(Default) EOL couldn't be
detected for 13sec.
X2-23 051C Carrier disconnected
2-50
03/02
Corrective Action
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
Check the remote terminal/line.
Speed down.
Retry. Check the line. Replace
MAIN (Modem).
Retry. Check the remote
terminal/line.
Retry. Check the line. Replace
MAIN (Modem).
Retry. Check the line. Replace
MAIN (Modem).
Check the remote terminal/line.
Speed down.
Retry. Check the remote
terminal/line. Replace MAIN
(Modem).
Retry. Check the remote
terminal/line. Replace MAIN
(Modem).
Retry. Check the remote
terminal/line. Replace MAIN
(Modem).
Check/replace M/F MAIN PWB.
Retry.
Check/replace M/F MAIN PWB.
Retry.
Check/replace M/F MAIN PWB.
Retry.
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X Code Internal Error Description
Code
X2-33 02C0 In Remove Maintenance, an
illegal command was received
from the remote terminal.
X2-34 02C4 Remote Maintenance request
was received from the remote
terminal, but this function was
unavailable.
X2-35 02C5 Slave replied in NACK in
response to Self Diag request.
X2-35 02C6 Slave replied in NACK in
response to Memory Write
request.
X2-35 02C7 Slave replied in NACK in
response to Memory Read
request.
X2-35 02C8 Slave replied in NACK in
response to Data Loop back
request.
X2-35 02C9 Slave replied in NACK in
response to Report request.
X2-35 02CA Slave replied in NACK in
response to Result Notification
request.
X2-35 02CB Slave replied in NACK in
response to Clear request.
X2-35 02CC Slave replied in NACK in
response to Reset request.
X2-40 051A Sent CNG after transferring to
protocol phase with fast protocol
2 calling->Time out.
X2-41 051B Phase B flow control timer time
out when receiving fast protocol
2.
X2-47 0539 Sending terminal did not release
busy state in defined time while
sending fast protocol 2.
CHAPTER 2 TROUBLESHOOTING
2.3 Level 2 Troubleshooting
Corrective Action
Check the remote terminal/line.
System data check. Check the
remote terminal (HOST)/line.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Check the remote terminal.
Communication error. Tray
operation again.
Tray operation again. Check the
remote terminal/line. Replace MA
IN (Modem).
Tray operation again. Check the
remote terminal/line.