Groen CC20-E Operator's Manual page 204

SERVICE CODES
Service Code 2
Table 2 provides information for troubleshooting when on a service call. The
columns list probable causes, replacement parts and special tools needed, and a
page reference to service instructions. Proceed through the Probable Causes in
the sequence shown in the table. If the corresponding Corrective Action does not
correct the problem, proceed to the next Probable Cause and so forth, until the
problem is corrected.
Table 2 - Troubleshooting Service Code 1
Probable Cause
Be sure oven is disconnected from branch circuit power before performing any service work.
Broken lead in
water level probe
harness.
Contaminated
water level probe.
Defective water
level probe.
When oven power is turned on, there is high voltage present in the electrical components compartment.
Relay board and/or
control panel operation.
Faulty relay board.
Faulty control panel.
6-10
Corrective Action
WARNING
Continuity check harness. Replace
water level probe harness if an open
circuit is detected.
Clean using a fine emery cloth.
Clean probe holders. Clean holder air
vent hole for CC10-E unit.
Replace water level probe.
WARNING
Perform relay board power supply
check.
Replace relay board or flex cable.
Replace control panel.
Test Equipment
Digital ohmmeter
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Voltmeter
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Service
Reference
Location
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Page 8-12
Page 8-12
Page 8-3
Page 8-22
Page 8-21
(Revised 1/02)