Service Code Information Block
Code 5: Indicates a drain temperature probe circuit problem.
ASK THE CUSTOMER:
CAN OVEN BE
OPERATED BEFORE
SERVICE?
PARTS TO TAKE ON
SERVICE CALL:
Description
Drain Temperature Probe Kit
Drain Temperature Probe Wire
Harness
Relay Board
Control Panel
Single Oven
Cook Only
Cook and Hold
Double-Stacked
Top, Cook Only
Bottom, Cook Only
Top, Cook and Hold
Bottom, Cook and Hold
EPROM
(Revised 1/02)
Not Applicable After Serial Number GC7243MS and C7439MS
If service code 5 is displayed, refer to the following information block and
troubleshooting table. Read the information block before making a service call,
and use Table 5 if a service call is required.
Ask the customer to reset the controls (see page 6-3). Select Steam
mode.
If code 5 reappears, a service call is required. Also ask the customer for
the oven type (model and serial numbers) and what type of control panel
(Cook only or Cook and Hold option) is installed on the unit. If the unit is a
CC10-E, find out if it is a single or double-stacked unit. Remember, for the
CC10-E ovens, control panels cannot be interchanged between single and
double-stacked ovens, nor can they be interchanged between the upper and
lower ovens of a double-stacked unit.
Yes. All modes. However, repair work should be done as soon as the
schedule permits.
NOTICE: Be sure to take the Service Manual and the T-Cal Box (old electronics)
(P/N
074821)
with you on the service call. Use only Groen Certified parts.
CC10-E
077805
073266
112966
112960
112961
112960
112960
112961
112961
112954
SERVICE CODES
(Old Electronics Only) Service Code 5
Prior to Serial Number GC7243MS and C7439MS
Part Number
CC20-E
CC10-G
077805
085187
076495
085172
112964
112964
112960
112960
112961
________
112960
112960
112960
112960
112961
________
112961
________
112955
112957
CC20-G
085187
090705
112964
112960
_______
112960
112960
________
________
112957
6-17
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