Cook Only - Groen CC20-E Operator's Manual

SERVICE CODES
Service Codes 1 and 2
If service codes 1 and 2 are displayed, refer to the following information block and
troubleshooting table. Read the information block before making a service call,
and use Table A if a service call is required.
Service Code Information Block
Codes 1 and 2: Indicates both water level probe circuits have a problem, or boiler temperature probe circuit is
not working properly.
ASK THE CUSTOMER:
CAN OVEN BE
OPERATED BEFORE
SERVICE?
PARTS TO TAKE ON
ics)
SERVICE CALL:
(P/N 074821) with you on the
Description
Water Level Probe (Qty. 2)
Water Level Probe Harness
Relay Board
Boiler Temperature Probe Kit
Control Panel
Single Oven

Cook Only

Cook and Hold
Double-Stacked
Top, Cook Only
Bottom, Cook Only
Top, Cook and Hold
Bottom, Cook and Hold
EPROM
6-4
The boiler and probes may be dirty. Ask the customer to reset the solid
state controls (see page 6-1), then refer to the Operating Manual for proper
cleaning instructions.
If codes reappear, a service call is required. Verify oven type (ask for
model and serial numbers). Also ask the customer what type of control panel
is on the unit (Cook only, or Cook and Hold option.) If the unit is a double
stacked CC10-E, find out what control panel is currently on each oven.
Remember, for the CC10 E ovens, control panels cannot be interchanged
between single and double stacked ovens, nor can they be
interchanged between the upper and lower ovens of a double-stacked unit.
Yes. Oven mode only. The oven requires at least one good water level probe
to operate in STEAM or COMBO mode.
NOTICE: Be sure to take the Service Manual and the T-Cal Box (old electron-
CC10-E
070178
073268
112966
077804
112960
112961
112960
112960
112961
112961
112954
Part Number
CC20-E CC10-G
070178 070178
076494 076494
112964 112964
083416 085187
112960 112960
112961 ________
112960 112960
112960 112960
112961 ________
112961 ________
112955 112957
CC20-G
070178
090703
112964
085187
112960
_______
112960
112960
________
________
112957
(Revised 1/02)