Cook And Hold - Groen CC20-E Operator's Manual

Service Code Information Block
Code 1: Indicates a problem in the low water level probe circuit.
NOTICE: If codes 1 and 2 are displayed, refer to page 6-3.
ASK THE CUSTOMER:
CAN OVEN BE
for OPERATED BEFORE
SERVICE?
time.
PARTS TO TAKE ON
SERVICE CALL:
Description
Water Level Probe (Qty. 2)
Water Level Probe Harness
Relay Board
Boiler Temperature Probe Kit
Control Panel
Single Oven
Cook Only

Cook and Hold

Double-Stacked
Top, Cook Only
Bottom, Cook Only
Top, Cook and Hold
Bottom, Cook and Hold
EPROM
(Revised 1/02)
If service codes 1 and 2 are displayed, refer to the following information block and
troubleshooting table. Read the information block before making a service call,
and use Table 1 if a service call is required.
The boiler and probes may be dirty. Ask the customer to reset the solid
state controls (see page 6-1), then refer to the Operating Manual for proper
cleaning instructions.
If codes reappear, a service call is required. Verify oven type (ask for
model and serial numbers). Also ask the customer what type of control panel
is on the unit (Cook only, or Cook and Hold option.) If the unit is a double
stacked CC10-E, find out what control panel is currently on each oven.
Remember, for the CC10 E ovens, control panels cannot be interchanged
between single and double stacked ovens, nor can they be interchanged between
the upper and lower ovens of a double-stacked unit. For example, a cook only
control panel installed in an upper unit cannot be exchanged with a lower unit cook
only control panel, and vice versa.
Yes. Press either STEAM or COMBO button. Close the door and do not open it
3 minutes. The unit will find the working probe and control operation with it. Water
may overflow into the cooking chamber. Ignore non-critical error codes at this
Refer to the chart on page 6-1. Non-critical error codes are identified by three
rapid beeps and the service light on for approximately 30-seconds.
NOTICE: Be sure to take the Service Manual and the T-Cal Box (old electronics)
(P/N 074821) with you on the service call. Only use Groen Certified Parts.
CC10-E
070178
073268
112966
077804
112960
112961
112960
112960
112961
112961
112954
SERVICE CODES
Part Number
CC20-E CC10-G
070178 070178
076494 076494
112964 112964
083416 085187
112960 112960
112961 ________
112960 112960
112960 112960
112961 ________
112961 ________
112955 112957
Service Code 1
CC20-G
070178
090703
112964
085187
112960
_______
112960
112960
________
________
112957
6-7