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Error Message 1023 (NTP Error)
When there is an error with the printer, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Tap [OFFLINE] or change the calendar setting.
Cause and Countermeasure
Cause
Could not connect to the time server and set the calendar clock.
Countermeasure
◦
Confirm that the address of the time server is correct.
Time Server IP
◦
Confirm that there is a connection to the time server.
◦
The calendar can be set manually and operation can be resumed without NTP functionality.
Regional
Contact your SATO technical support center if the error cannot be resolved.
Contact Information for When You Are in Trouble
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