Websites; Customer Self Repair; Remote Support - HPE XP7 User Manual

Websites

Website
Contact Hewlett Packard Enterprise Worldwide
Subscription Service/Support Alerts
Software Depot

Customer Self Repair

Documentation
Hewlett Packard Enterprise Information Library
RMC Documentation on Hewlett Packard
Enterprise Information Library
Hewlett Packard Enterprise Support Center
Single Point of Connectivity Knowledge (SPOCK)
Storage Compatibility Matrix
Storage White Papers
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a
customer self-replaceable part must be replaced, it will be shipped directly to you so that you can install it
at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
300 Websites
Link
www.hpe.com/assistance
www.hpe.com/support/e-updates
www.hpe.com/storage/rmc/swdepot/
www.hpe.com/support/selfrepair
www.hpe.com/info/enterprise/docs
www.hpe.com/storage/rmc/docs
www.hpe.com/support/hpesc
www.hpe.com/storage/spock/
www.hpe.com/storage/whitepapers