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Countermeasures for Each Message
If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the
display. Find out more information about messages in the following list.
A counterfeit or non-Canon cartridge may be in use. The amount in the
cartridge cannot be displayed correctly.
The toner cartridge used may not be a genuine Canon product.
●
Only genuine Canon toner cartridges should be used as replacement toner cartridges.
Consumables(P. 632)
A malfunction may occur. A non-Canon toner cartridge or a toner cartridge
of the wrong color may be inserted. To use this cartridge, press [I Agree].
Source of Error
The color of one of the inserted toner cartridges may be incorrect.
●
Make sure to check the status of the inserted container, which is displayed in the area within the frame.
To continue using the toner cartridge, press <I Agree>. If you select this option, the operation of the
machine is not guaranteed.
To replace the toner cartridge, press <Cancel>.
If you are not sure about the remedies, contact your local authorized Canon dealer from which you
purchased the toner cartridge.
An error occurred during certificate verification.
The certificate has expired, or contains incorrect information.
●
Install the correct CA certificate.
Registering the Key and Certificate for Network Communication(P. 397)
●
Check the certificate for validity period and domain name.
Troubleshooting
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19YU-0FR
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