1.2 Receiving Group Features
1.2
Receiving Group Features
1.2.1
Idle Extension Hunting
Description
If a called extension is busy or in Do Not Disturb (DND) mode, Idle Extension Hunting redirects
the call to an idle member of the same idle extension hunting group, which can be programmed
through system programming (
extensions are automatically searched for according to a preprogrammed hunting type (
Extension Hunting Type [680]).
This feature is also known as Station Hunting.
Circular Hunting
Terminated Hunting An idle extension is searched for in the order in which the extensions
Assignment order: Idle extensions are searched for in the order in which the extensions were
assigned as members of the group through system programming. For example, if a call is
directed to the fifth extension assigned to the group, hunting begins with the sixth extension.
Conditions
•
Idle Extension Hunting applies to:
Intercom, CO line, and doorphone calls made to a single extension.
•
An extension can belong to only one idle extension hunting group.
•
If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle
extension hunting group and each time mode.
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Feature Guide
Type
An idle extension is searched for in a circular fashion in the order in
which the extensions were assigned to the group.
Assignment order
were assigned to the group, until reaching the last extension assigned.
Assignment order
Idle Extension Hunting Group Member [681]). Idle
Description
Incoming call
Busy
Extn.
Extn.
Incoming call
Busy
Extn.
Extn.
Extn.
Extn.
Last
Extn.
Extn.
Idle