Voice Mail Features; Voice Mail (Vm) Group - Panasonic KX-TAW848 Features Manual

1.19 Voice Mail Features

1.19 Voice Mail Features

1.19.1 Voice Mail (VM) Group

Description
A Panasonic Voice Processing System (VPS) or similar product from another manufacturer
can provide Voice Mail (VM) and Automated Attendant (AA) services when connected to the
PBX.
VM service allows callers to leave voice messages in the VM mailboxes of the desired party.
AA service allows callers to dial a number and connect themselves to an extension by following
directions provided by a voice prompt. ("Enter the extension number of the desired party...",
"Press 1 for Sales...", etc.)
A VPS is connected to the APT, SLT, or hybrid ports of the PBX. The extension ports to which
a VPS is connected make up a VM group. A VM group has a floating extension number, which
allows the VPS to be set as the destination for incoming calls, or as the destination for
redirected calls that are already being handled elsewhere in the PBX.
The type of VPS and/or the type of cards installed in the VPS determine whether the VPS is
connected to the APT or hybrid ports of the PBX (DPT [Digital] Integration), or to the SLT ports
(DTMF Integration).
A Panasonic VPS which supports DPT (Digital) Integration should be connected to the APT or
hybrid ports of the PBX. These ports make up a VM group referred to hereafter as a "VM (DPT)
group". DPT (Digital) Integration provides for effortless connection and setup, conveniences
which are unachievable with non-Panasonic VPSs and DTMF Integration.
A non-Panasonic VPS can be connected to the SLT ports of the PBX. These ports make up a
VM group referred to hereafter as a "VM (DTMF) group". Although DTMF Integration does not
offer the ease of use that DPT (Digital) Integration does, the features available through DTMF
Integration can satisfy many needs.
VM Group Type
VM (DPT) Group
VM (DTMF) Group A group of SLT ports on the
130 Feature Guide
Description
A group of APT or hybrid ports
on the PBX connected to a
Panasonic VPS which
supports DPT (Digital)
Integration.
PBX connected to a VPS. The
PBX communicates with the
VPS by sending DTMF tones
through these SLT ports.
System Capacity
• One VM (DPT) group can be
assigned to the PBX.
• Up to 4 ports (8 voice channels)
can form a VM (DPT) group.
• Up to two VM (DTMF) groups can
be assigned to the PBX.
• Up to 24 ports can form one VM
(DTMF) group.