Direct Inward System Access (Disa) - Panasonic KX-TAW848 Features Manual

• The same message can be played to multiple callers simultaneously.
• Recording Methods
a)
b)
Note
• After recording messages, a manager extension can also play them back for confirmation.
• A progress tone is sent to a manager extension before recording messages for a
preprogrammed time period, or while clearing a prerecorded message assigned to a
floating extension number.
• Record a message when PBX traffic is light, such as early morning or late evening.
• When a manager tries to record a message, he or she will hear a ringback tone if a
message channel is in use. When all ports of the MSG card(s) become idle, the manager
will hear the progress tone for a preprogrammed time period, then the PBX will
automatically switch to the recording mode.
Installation Manual References
Installation Manual
2.5.3 MSG2 Card
User Manual References
User Manual
2.1.5 Outgoing Messages (OGM)

1.15.6 Direct Inward System Access (DISA)

Description
Direct Inward System Access (DISA) allows outside callers to be connected to their desired
PBX destinations without the use of an operator. Callers can listen to an outgoing message
(OGM) instructing them as to which numbers to dial to be connected to the person or
department they would like to speak with.
DISA can also give PBX users access to PBX features, such as making CO line calls or
changing their extension settings, when they are outside the office.
To use DISA, the incoming call must first be directed (via DIL distribution) to a floating
extension number assigned to an OGM used by DISA. This OGM can then guide callers and
allow them to:
•
•
b)
By transferring messages from the PBX to a PC using KX-TAW848 Maintenance
Console, then transferring them back to the PBX with the new MSG card
installed.
Record voice messages through the extension telephone.
Transfer prerecorded voice messages from an external audio source to the PBX via
an external music port.
Record voice messages only; avoid the recording of music.
Make an intercom call to an operator, extension, or to a floating extension number,
such as an incoming call distribution (ICD) group or a modem used for remote system
administration.
Call another outside party via the CO lines of the PBX.
1.15 Optional Device Features
Feature Guide 105