Icd Group Features-Call Log History For Icd Group - Panasonic KX-NCP500 Operating Manual

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1.3.37 ICD Group Features—Call Log History for ICD Group
1.3.37 ICD Group Features—Call Log History for ICD Group
An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first.
To enter incoming call queue monitoring mode
6-Line Display PT
Off-hook.
Group Monitor On
To confirm the Call Log History
6-Line Display PT
While the display is in incoming call queue monitoring mode
JAN.31
08:13AM
601:Sales Section
Waiting Calls Now:
Max. Waiting Time:
EXIT
LOG
Press "LOG".
96
Operating Manual
7
3
9
Enter
739.
On-hook.
Since
FRI
Total Calls
Overflow Calls
00006
Lost Calls
02'18
Average Waiting
SPRVS
Confirm the Call Log History.
ICD Group
extension no.
C.Tone
Enter ICD Group
extension number.
JAN.29
09:10AM
:
00996
:
00131
:
00039
:
01'06
EXIT
CLEAR
Document Version 2013-05

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