Panasonic KX-TAW848 Features Manual page 141

FWD to the VPS
An extension user can set his or her calls to be forwarded to your VPS. The way in
which the VPS will then handle these calls is determined through system
programming.
a)
b)
c)
Intercept Routing to the VPS
CO line calls which are not answered can be programmed to be redirected to your
VPS. The way in which the VPS will then handle these calls is determined through
system programming.
a)
b)
c)
DTMF Commands Sent to the VPS
In order to access the appropriate feature of your VPS (playing or recording messages, playing
the OGM used by the AA service, etc.), the PBX sends preprogrammed DTMF tones which
command the VPS. Assign these DTMF commands through system programming to match the
settings of your VPS. If the settings of the PBX and VPS do not agree, the VPS will not perform
as expected.
[Programming Example: DTMF Commands]
Feature
Record a message
Play a message
Switch to VM
Switch to AA
H = Mailbox Number. The appropriate mailbox number will be sent to the VPS in place of the
"H".
If "FWD to the VPS Sequence" is set to "Answer by Mailbox", the PBX
will direct forwarded calls to the VM service of your VPS. The PBX will send the
extension's mailbox number to the VPS via Follow on ID, allowing callers to leave
a message for the extension user without dialing a mailbox number.
If "FWD to the VPS Sequence" is set to "AA", the PBX will direct forwarded
calls to the AA service of your VPS. Callers will hear the AA greeting ("Enter the
extension number of the desired party.") and can connect themselves to a
destination.
If "FWD to the VPS Sequence" is set to "None", the PBX will direct forwarded
calls to whichever service (VM or AA) is assigned to the VM (DTMF) group.
If "Intercept Routing to the VPS Sequence" is set to "Answer by
Mailbox", the PBX will direct calls to the VM service of your VPS. The PBX will
send the extension's mailbox number to the VPS via Follow on ID, allowing callers
to leave a message for the extension user without dialing a mailbox number.
If "Intercept Routing to the VPS Sequence" is set to "AA", the PBX will
direct calls to the AA service of your VPS. Callers will hear the AA greeting
("Enter the extension number of the desired party.") and can connect themselves
to a destination.
If "Intercept Routing to the VPS Sequence" is set to "None", the PBX
will direct calls to whichever service (VM or AA) is assigned to the VM (DTMF)
group.
DTMF Command Sent to VPS*
H
H
#6
#8
1.19 Voice Mail Features
Feature Guide 141