Getting Help; Customer Service - ETC Expression 2.0 User Manual

1 - 6

Getting help

Help screens are available for all Expression keys . To display help
screens:
1. Press [Help].
2. Press any key on the console . Expression displays a description of
the key you pressed . Help screens are not available for menu
options.

Customer service

If you have problems with your console, please follow these steps:
1. Refer to the manual for instructions .
2. If you do not find the answer in the manual, call your local dealer or
ETC for customer service . Please have the following information
available before you call:
•
•
•
•
To reach Electronic Theatre Controls' customer service department, call
608/831-4116 Monday through Friday, from 9:00 AM to 5:00 PM Central
Standard Time. For emergency service after hours and weekends, call
608/831-4773. Your call will be answered electronically and automatically
forwarded to a service representative who will contact you as soon as
possible.
Address all correspondence about Expression to:
Electronic Theatre Controls
Customer Service Department
3030 Laura Lane
Middleton, WI 53562
Console model and serial number (located on back panel)
Software version (displayed on boot screen)
Options installed
Dimmer installation type
Expression 2.0