Cisco ONS 15454 Troubleshooting Manual page 265

Chapter 2 Alarm Troubleshooting
Step 6 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC
1 800 553-2447. If the Cisco TAC technician tells you to reseat the card, complete the
Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure on page
technician tells you to remove the card and reinstall a new one, follow the
Card" procedure on page
2.7.67 CONTBUS-IO-B
A TCC B to Shelf Communication Failure alarm occurs when the active Slot 11 TCC2/TCC2P (TCC B)
has lost communication with another card in the shelf. The other card is identified by the Object column
in the CTC alarm window.
The CONTBUS-IO-B alarm could appear briefly when the ONS 15454 switches to the protect
TCC2/TCC2P. In the case of a TCC2/TCC2P protection switch, the alarm clears after the other cards
establish communication with the newly active TCC2/TCC2P. If the alarm persists, the problem lies with
the physical path of communication from the TCC2/TCC2P to the reporting card. The physical path of
communication includes the TCC2/TCC2P, the other card, and the backplane.
Clear the CONTBUS-IO-B Alarm
Ensure that the reporting card is physically present in the shelf. Record the card type. Click the
Step 1
Inventory tab and view the Eqpt Type column to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, see the
page 2-182
If the alarm object is any single card slot other than the standby Slot 7 TCC2/TCC2P, perform a CTC
Step 2
reset of the object card. Complete the
LED behavior, see the
If the alarm object is the standby Slot 7 TCC2/TCC2P, complete the
Step 3
procedure on page 2-270
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A
reset standby card remains standby.)
If CONTBUS-IO-B is raised on several cards at the same time, complete the
Step 4
TCC2/TCC2P Card and Activate the Standby Card" procedure on page
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
Step 5
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
If the CTC reset does not clear the alarm, complete the
Step 6
procedure on page 2-273
If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC
Step 7
1 800 553-2447. If the Cisco TAC technician tells you to reseat the card, complete the
Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure on page
technician tells you to remove the card and reinstall a new one, follow the
Card" procedure on page
November 2009
2-273.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
for the reporting card.
"2.8.2 Typical Traffic Card LED Activity During Reset" section on page
for it. The procedure is similar.
for the reporting card.
2-273.
"Reset a Traffic Card in CTC" procedure on page
"Remove and Reinsert (Reseat) Any Card"
Cisco ONS 15454 Troubleshooting Guide, R8.5
2.7.67 CONTBUS-IO-B
"Remove and
2-272. If the Cisco TAC
"Physically Replace a Traffic
"MEA (EQPT)" alarm on
2-270. For the
"Reset a Traffic Card in CTC"
"Reset an Active
2-270.
"Remove and
2-272. If the Cisco TAC
"Physically Replace a Traffic
2-260.
2-71